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    Sales conditions 

    Swienty A/S 

    Hørtoftvej 16, Ragebøl 

    6400 Sønderborg 

    Tel. +45 7448 6969 

    Fax. +45 7448 8001 


    Cvr: 19534332

    Banking account: 

    Sydbank, Sønderborg 

    Sydbank Flensborg 



    - We provide the following methods of payment: 

    - Prepayment by direct SWIFT into our account 

    - Creditcard

    - Paypal

    - Invoice sent by e-mail (Only approved customers)



    All prices in the English version of our shop are displayed in Euro and include 25% VAT. EU customers with a valid VAT number and customers from outside the EU do not pay VAT. If you are living inside the EU and have a VAT-registered business, you are eligible for VAT-free delivery. Please inform us of your VAT registration-number and address. 


    Pricing in our Webshop is an indication only and we reserve us the right to cancel an order due to changes in our cost prices based on changes in item or shipping costs or due to mistakes in the pricelist. We will of course contact you in this case. 


    Please note! Should the price be set at an obviously too low price as e.g. Euro 0,00 or 0,10 this means that the price has not been set and is only available upon request. For technical reasons we have this to show the item in our shop to you. In other words, the price of 0,10 Euros is NOT the actual price. 



    Swienty A / S will always try to send the order via the cheapest possible freight channel, unless something else is requested and agreed in advance.

    Goods in stock will be sent as soon as possible (normally the same day as payment has been registered).

    Our online shop will estimate the shipping prices to your destination, however, we reserve the right to change these prices. Should the shipping rate be lower than estimated by the shop, we will charge the lower amount without prior notice, should the shipping rate be higher than estimated, we will contact you prior to shipment.

    Our webshop shows you whether the item is in stock or not. All items that are not in stock according to our webshop, but are ordered by the customer, will be shipped as soon as they are back in stock. Should a stock-notified item not be in stock, or are there, against expectation, complications or changes in connection with the ordered product (the freight, etc.), you will be contacted by our sales department to reach an agreement.

    As soon as the goods have been picked up from our address, we consider the deal as a binding agreement between you and Swienty A / S. Should you regret your order or wish it changed, you are always welcome to send us an e-mail at or call us on +45 7448 6969. If the item is not shipped, we will always accept a correction or cancellation of the order.

    Damage during transport, broken goods and wrong deliveries

    Should you receive goods that have broken during transport, please tell the courier at the time of delivery, and contact us as quickly as possible at or on +45 7448 6969. We will then guide you through the return of the goods.

    If it happens, that we send you the wrong item(s), please contact us to arrange the return of the item, and delivery of the correct one.

    Sale to Countries outside EU including the Faroe Islands and Greenland 

    Our goods are sold excluding VAT to customers outside the EU and must always be paid prior to delivery. It is our company policy to ship all orders in stock from our warehouse no later than one business day after receiving your payment. If no one is available at the recipient’s address, the shippers will try to do their very best to get in contact with you. Normally, however, they will try to contact you a maximum of 3 times only. Hereafter, the goods will be returned to Swienty A/S at your cost. If the goods have not been received within a reasonable time span, please contact us at or call us at tel.+45 7448 6969.

    Please take into account that in countries outside the EU, the respective country's customs authority will charge customs duties and VAT on top of the shown invoice amount.

    We recommend that you contact your local customs authority and get informed about the current rates.


    We never receive returned items that have been shipped to our address unless this was agreed in advance. When returning goods, we kindly ask you to enclose a copy of the invoice and (if possible) a brief justification for the return as a separate letter, or as a comment on the invoice.

    Return of goods is at your own risk and at your own expense. We therefore encourage the shipment to be sent as a registered letter, or as a package with a package label, so that it is possible to track the package in case of loss and thus have the package replaced.

    We always ask you to contact us if you want to return a product before the item is shipped so we can arrange further.

    Links to and from other materials on our website:

    Swienty is free to add hyperlinks to third party websites. Swienty has no control over the linked websites, and Swienty is in no way responsible for the content of such a linked site or of any website linked to such linked website. Swienty does not give any kind of approval to companies or products for which hyperlinks are created, and Swienty reserves the right to include this on its website.

    Swienty reserves the right to delete any link or linked program at any time. If you wish to visit any of the third-party websites linked to this site, this is at your own risk.

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